Sagar Watch News/ In a major push toward digital governance, Collector
Pratibha Pal said that the new “MP e-Seva Portal and Mobile App” has made government services faster, easier, and more transparent for citizens.
She said people no longer need to visit different offices or websites for various services. Now, more than 1,700 services from 56 government departments are available on a single digital platform.
The initiative is aimed at saving people’s time, reducing paperwork, and making government work smoother and more accountable. Citizens can now check eligibility, apply for schemes, track applications, and download certificates through the portal and mobile app from the comfort of their homes.
Officials said the platform has been designed with modern digital features such as Aadhaar-based verification, e-sign, and paperless approvals, making the entire process simple and hassle-free.
The portal is also linked with the Samagra Social Security Mission, allowing automatic verification through Family ID and Member ID numbers. This removes delays and avoids repeated document submissions.
One of the portal’s biggest advantages is its “auto-fetch document” system. Once documents are uploaded, they can be used again for future services without uploading them repeatedly.
The app has also been designed in multiple languages and includes accessibility features for differently-abled users, making it useful for both urban and rural citizens.
So far, the platform has recorded more than 2.14 lakh digital transactions, including thousands of applications and eligibility checks. The state government has set a target of achieving 100 percent e-service delivery by 2026.
Madhya Pradesh has also earned national recognition in digital governance. In the NESDA 2025 report, the state secured second position in the country for integrating all mandatory departmental e-services.
The state has also received prestigious awards, including the Prime Minister’s Excellence Award for “Cyber Tehsil” and the National e-Governance Gold Award for “Sampada 2.0.”
